Filing a Wmo notification

You can fill out the form with a DigiD. This is your digital proof of identity.

With your DigiD you show who you are when you arrange something on the Internet. You can log in securely with it. Your personal information remains well protected.

Want to learn more or apply for a DigiD? Then visit digid.nl.

Don't have a DigiD? Or are you reporting on behalf of someone else? Then choose the form without DigiD.

In it, you must enter these details about the person who needs help:

• first name
• last name
• date of birth
• zip code
• house number
• what help is needed

Can't the municipality consult with the person who needs help? Or can't that person make decisions for themselves? Then enter:

• Who the congregation can contact (a contact person)
• Who gets to make the decisions (a proxy)

Having trouble with the form? If so, please contact the Social Team.

You file a Wmo notification using the form at the top of this page. Have you completed the form? Then you will receive a confirmation by e-mail.

We will call you as soon as possible to discuss your report. We may need more information from you. Or we may have advice for you. Sometimes, for example, there are organizations that can help you and support from the Wmo is not needed.

Is the conclusion of this telephone conversation that we are going to investigate whether you can get support from the Wmo? Then we will schedule an interview at your home (see step 2).

A Wmo advisor from the municipality will visit you for an interview to explore what is possible. We call this the kitchen table conversation.

The conversation will include your personal situation. Feel free to ask a family member, friend or acquaintance to join this conversation. You can also ask for help from a client-support person. This is someone who can support you free of charge.

Together with the Wmo counselor, you may still come up with solutions. Such as:

• buy, rent or arrange something yourself that makes your life easier
• help from a welfare or volunteer organization

Does this not help enough? Then the Wmo advisor will investigate whether you can get help from the Wmo.

When is the interview? 

We try to schedule the interview within 6 weeks of your Wmo notification. We are sorry for you that it is taking so long. Unfortunately it is very busy. We do our best to keep the waiting time as short as possible.

You will receive a report of the conversation and a conclusion after several weeks. This will state:

• what you can do yourself
• what you need support with
• Whether you can get help from the Wmo and if so what kind of help
• what arrangements you have made together

Are there more solutions for you that are about as good? Then the municipality will choose the cheapest one.

After you receive the conclusion, you can apply or arrange for help. It goes like this:

Help from Wmo: Does the report state that you can get help from the Wmo? And do you agree with the help you will receive? Then sign the report and send it back to us. This is your official application. If your application has been properly received, you will receive a letter from the municipality stating that you will receive the support. This letter is called the decision.

Help via another route: You may have heard that you will not receive help from the Wmo. For example, because you can get better help somewhere else. Then we can help you how to arrange this help. We always try to find a solution together.

Do you disagree with the report? Then you can let us know. This is called objecting.