Private rental abuses

The Good Landlord Act addresses a couple of major problems in the private rental market. First, the law aims to prevent and stop discrimination and harassment. Landlords are also required to prepare a written lease. And they must inform tenants of their rights and obligations, a maintenance plan must be in place and the rent must not be too high. In addition, labor contract and rental contract must now be separated. This will make migrant workers less dependent on their employer. 

More information about this law can be found at Staatsblad 2023, 103 | Overheid.nl > Official Notices (officielebekendmakingen.nl)

How does it work?

The municipality has set up a "Private Rental Abuse Reporting Point. Here tenants can report complaints about undesirable situations or undesirable behavior by their landlord. The municipality supports and informs tenants. In consultation with the tenant, it addresses the landlord or landlord if necessary.

Something to report or a complaint about your private landlord?

If so, you can make a report. We will discuss the situation with you and look at possible solutions.

Complaints/reports regarding housing rental corporations

You may contact any of the following committees:

  1. For tenants who have complaints about the housing corporation in the role of landlord, there is the Wonen Zuid-Holland Complaints Committee(https://www.kcwzh.nl);
  2. For tenants who have complaints about a maintenance defect, rent or service charges, there is the Rent Commission(https://www.huurcommissie.nl);
  3. For house seekers who have complaints about registration or response to a housing advertisement, there is the Haaglanden Regional Housing Distribution Complaints Committee(https://rkwh.nl).

Directly arrange online

Private rental abuse hotline

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