Notification of residential and living environment

Your residential and living environments consist of places that everyone has access to. Think of squares, roads, parks, playgrounds or sports fields. It is important that these places are safe and tidy.

If you see something that is broken or needs to be cleaned up, report it to the municipality.

Public space notification 

You can also report a report directly through the Outside Better app. You can download this app on your smartphone from the Apple Store or Google Play.

Outside Better 

Rush

In case of danger to humans, animals and the environment, please call the police 24 hours a day. 112 or 0900-8844. Upon arrival, the police immediately secure the spot and ensure that measures are taken. The police seek contact with the responsible owner of the dangerous spot, municipality, the district water board, Rijkswaterstaat, province of South Holland, etc.

Cable and pipe work?

How does it work?

Examples of things you can report to the municipality:

  • loose paving stone
  • hole in the road
  • broken street lights
  • damage to lampposts or traffic signs
  • unsafe places
  • overdue maintenance of public green spaces, such as weeds
  • downed branches, fallen trees
  • ruined greenery
  • litter
  • overflowing waste bins
  • dead animals along the road or in the water
  • odor nuisance
  • abandoned bicycles or cars
  • unsafe traffic situation
  • construction and maintenance of playgrounds
  • broken or unsafe playground equipment

What to do

  • Make your notification to the municipality.
  • Clearly describe what the report is about.
  • Indicate the place where something needs to be done.

Not reporting to the municipality

  • Found animals: call the animal ambulance.
  • Objects or places that do not belong to the municipality: contact the owner

How long does it take?

The municipality usually handles your report within 5 working days. This does not always mean that the situation will then be resolved. Sometimes more time is needed.

Directly arrange online

Report public space without DigiD 

Report public lighting without DigiD 

Supervision and enforcement in public space without DigiD 

Preferably use the options above. Your notification will then be registered directly in the notification system. You can also use a map.

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