Where can I report a malfunction about an electric charging station?

In the event of a charge point failure, call the fault number 088 - 369 29 14. In many cases, the fault can be remedied remotely. If this is not possible, a technician will come to the relevant location as soon as possible. When reporting a malfunction, please also provide the pole number. This (EVB-P) number can be found on the pole itself. The breakdown service is available 24/7.

If you have other questions about a nearby charging station, please email helpdesk.sgzh.nl@engie.com.